MediaTech Solutions : outstanding results in 2018 and a high level of confidence for 2019

Montrouge - France, March 20th, 2019 MediaTech Solutions, the Feedback Management platform leading provider in France, announced outstanding results for 2018. Hervé CEBULA, Founder & CEO said : “ With a +28% revenue growth,  and both positive EBITDA and Net Income, we confirm that 2018 was a tremendous year for MediaTech Solutions. Moreover, our revenue growth [...]

By | 2019-03-21T15:12:09+00:00 03, 2019|News|

Inferred and predictive feedback, artificial intelligence … Make your silent customers talk!

Getting to know customers who do not express themselves: mission impossible? Not if you use the right tools! Welcome to the world of predictions and inferences. All brands dream of having the gift of clairvoyance so that they can know what is really going on in the minds of their customers. What if the dream comes [...]

By | 2018-11-08T10:03:57+00:00 11, 2018|Feedback Management, News|

6 beneficial effects of Customer Feedback Management on your organization

You thought that feedback management software only serves to manage your customer relationships?  It can do much more!  In addition to helping you understand more clearly what your customers, prospects and partners feel about you and their experience, this tool can also boost your internal organization. Here are 6 benefits that you might not be aware [...]

By | 2018-10-17T17:49:43+00:00 10, 2018|Feedback Management, News|

MediaTech Solutions cited by Independent Research Firm in their Voice Of The Customer Vendor Report.

Mediatech Solutions has been cited in Forrester Research’s Now Tech: Voice Of The Customer (VoC) Vendors, Q4 2018. We believe our inclusion was the result of our proven capabilities to help large organizations increase their competitiveness by empowering people to effectively enhance their customer experience. According to the report, CX pros use voice of the customer [...]

Fed up with satisfaction surveys?

Hervé Cebula, CEO and Founder of MediaTech Solutions, addresses in his article on LesEchos.fr a new vision of Client Feedback Management by corporations. Less, but better. You can read it (in French) by clicking here. You can read the translated article below. "To understand Client percetion in real time is essential. But to over-solicitate clients [...]

By | 2018-08-13T14:55:53+00:00 06, 2018|Feedback Management, News, Unclassified|

MediaTech Solutions included as one of 21 vendors in Gartner’s October 2017 Market Guide for Voice-of-Customer Solutions

MediaTech Solutions, provider of the leading feedback management software Instant eXperience®, today announced that it has been cited by Gartner in the October 2017 Market Guide for Voice-of-the-Customer report. We believe our presence in this Gartner’s market guide validates our vision of enabling large-scale organizations to align in real time the actions and decisions of [...]

By | 2017-11-23T09:57:01+00:00 11, 2017|News|

More customers, more countries, more features at MediaTech Solutions this summer !

The summer was a particularly active and fruitful for the MediaTech Solutions teams ! To begin with, the company gained new clients: Crédit Foncier de France, a subsidiary of BPCE specialized in mortgage lending, and a new project for the European leader in the distribution of cultural goods and technical appliances, Fnac Darty. Moreover, as [...]

By | 2018-01-10T15:53:59+00:00 10, 2017|News|

MediaTech Solutions aims to become the European leader in Feedback Management

For several years, MediaTech Solutions has been growing steadily, and the 2016 vintage has confirmed this progression. Over the past five years, sales have increased by an average of + 80% each year. If one should summarize in 3 points the past year for the company, we can retain: The increase of its turnover of 49%, [...]

By | 2017-03-23T14:43:48+00:00 02, 2017|News|

MediaTech Solutions’ new website is online

MediaTech Solutions is pleased to announce the release of its new website, designed with a fresh look and user-friendly navigation, updated with the latest information about our successes, solution, services and teams!   Additionally, we offer you, from our Services page, to meet our customers or client success managers to share your experience and ask [...]

By | 2017-06-01T10:03:36+00:00 01, 2017|News|

MediaTech Solutions continues to achieve strong growth

Following the opening of its Spanish subsidiary in Barcelona at the end of 2015 and its English subsidiary in London in August, MediaTech Solutions announces excellent results at the end of September 2016 and confirmed its ambition to become the European leader Of Feedback Management, a segment of the Customer Experience market. Growth in the third [...]

By | 2017-03-23T14:44:21+00:00 12, 2016|News|

MediaTech Solutions, the French Feedback Management solution leader, has raised €2.5 M finance to expand their international development

Montrouge, September 1st 2015 – Since 2011, MediaTech Solutions has succeeded in becoming the French leader in the Feedback and Engagement Management market. More than 30 large French and International companies (such as La Poste, Allianz, AXA Global Direct, Engie-Savelys, Metlife, FlyingBlue) are using their Instant eXperience solution. Instant eXperience is delighting not only top-managers but also [...]

By | 2017-06-01T10:15:52+00:00 09, 2016|News|

MediaTech Solutions continues its conquest by entering the UK market

After opening the Spanish offices at the end of 2015 in Barcelona, MediaTech is pleased to announce its arrival in the UK market. The main offices will be located in the heart of London. Entering this new market confirms once again MediaTech’s desire to become a major player in the European Feedback Management industry. “As we [...]

By | 2017-06-01T10:21:13+00:00 12, 2015|News|

5 Customer Service Trends and Predictions for 2015

As 2014 ends, it’s time to examine what the year has brought to the customer service industry and what customer service trends and predictions are for 2015. We have reached out to thought leaders, read about current trends and have come up with our fearless forecast for 2015: 1. Customers will expect more 2. Mobile experience [...]

By | 2017-06-01T10:33:03+00:00 12, 2014|News|
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