Montrouge, September 1st 2015 – Since 2011, MediaTech Solutions has succeeded in becoming the French leader in the Feedback and Engagement Management market. More than 30 large French and International companies (such as La Poste, Allianz, AXA Global Direct, Engie-Savelys, Metlife, FlyingBlue) are using their Instant eXperience solution.
Instant eXperience is delighting not only top-managers but also customer facing operations managers, who wish to put the Voice of Customer at the heart of their strategic and operational decision making processes.
Thanks to Instant eXperience those companies have seen a positive impact on their business through handling customer experience key indicators, front-office teams and allowing tailor-made customer engagement; these are the enhancement leverages on which those companies relies on to increase sales, brand recommendations, to reduce churn and avoid negative buzz, and to lower cost of service.
In order to financially support its expansive development, Mediatech Solutions has raised €2.5M of which €2M equity from private investors (among them, investors who already trusted us in 2011) and €0.5M loan from BPI financing.
“This fundraising cemented the confidence of the investors in our market, in our management team, in our strategy and in our solution Instant eXperience. We go out of our way to prove to them that they made the right decision” says Hervé Cebula, CEO & Founder of MediaTech Solutions.
This financing will allow MediaTech Solutions to carry on its rapid expansion, not only in France but also internationally. Indeed, during the last two years, the company’s growth revenue has reached +127%.